BoldThe YAYATY Team (hereinafter we, us or the Seller) takes great pride in providing exceptional customer service. Our shipping policy is simple-we select the safer and faster service as possible based on your location shown upon each order, which helps us keep costs down for us both.
• Shipping Restrictions
If it is an international express, the buyer is obligated to bear Customs Duties.
• Shipping Date
Goods will be shipped from Mainland China, and delivery date will be different according to the shipping and receiving address
• Late Delivery
Possible reasons for late delivery include an incorrect address shared with us, Abnormal Weather, Flight Delays, any emergency of shipment place&delivery destination, and other force majeure factors, or any other circumstances that can not be fully controlled by the Seller.
FAQ
1. What shipping options are available?
Only EMS transport is supported currently.
International shipping is supported by EMS,UPS and DHL
2. When will my order be shipped out?
Confirmed orders usually will be processed to ship out within 72 hours. You’ll receive the shipping notification by email when your order is ready to ship.
3. Do I need to pay for shipping cost?
After you adding the figurine to the shopping cart, the system will automatically calculate the shipping cost based on the weight of the product you purchased .
4. How long does it take to be delivered ?
The product may be sent from the China, and the system will automatically match the delivery warehouse according to whether the product is in stock. Local Shipment: estimated 3-7 business days to take International Shipment: estimated 7-15 business days to take
5. Should I pay for the tax fees?
The buyer shall pay taxes according to various local tax policies, and the specific tax amount shall be subject to the system display when purchasing the goods.
6. Whether the buyer will bear the duty？
Our shipping warehouse is currently located in China. If your shipping address is outside of china, you will be responsible for paying customs duties.
7. How to check the delivery progress of my package.？
• Method one：Click 【My account】—【My order】—【Check the details】—【Click your tracking number】to check the progress.
Contact us at Allenrollmx@gmail.com for more information.